Privacy Policy

Depending on how you interact with Golden Life, we may collect identity information, contact information, travel and booking information, transaction information, and technical information.

Identity information may include full name, date of birth where required, passport or identification information where necessary to fulfill a booking, and driver’s license information where required by a vehicle provider.

Contact information may include email address, telephone number, WhatsApp number, and billing or correspondence address.

Travel and booking information may include travel dates, destinations, departure and arrival information, number of passengers or guests, accommodation preferences, vehicle requirements, yacht or aviation requirements, and special requests.

Transaction information may include payment status, booking information, and billing information. Payment card information may be processed directly by third-party payment processors and may not be stored by Golden Life.

Technical information may include IP address, browser type, device information, operating system, pages viewed, approximate location, referring website, and website interaction information.

We may use personal information to respond to inquiries, prepare quotes, arrange and coordinate requested services, process payments, confirm bookings, communicate itineraries and booking information, coordinate with Service Providers, provide customer support, prevent fraud, maintain website security, improve our website and services, analyze website usage, send marketing communications where permitted, comply with legal and regulatory obligations, and establish, exercise, or defend legal claims.

Golden Life may share information with third parties when reasonably necessary to provide the requested service.

These parties may include aircraft operators and aviation providers, yacht owners and charter companies, vehicle rental companies, villa owners and managers, concierge and hospitality providers, payment processors, website hosting providers, analytics providers, advertising and marketing platforms, customer relationship management platforms, communication providers, professional advisors, and governmental or regulatory authorities where legally required.

We do not sell personal information in the ordinary sense of providing customer databases for sale.

Because Golden Life operates internationally and coordinates services worldwide, personal information may be transferred to and processed in countries other than the country where you reside.

Where applicable, Golden Life will take reasonable steps to use appropriate safeguards for international transfers as required by applicable law.

Where the GDPR applies, international transfers will be handled in accordance with applicable GDPR requirements.

Golden Life may use cookies, pixels, tags, SDKs, analytics tools, and similar technologies.

These technologies may be used for essential website functionality, website analytics, performance monitoring, advertising measurement, remarketing, understanding visitor behavior, and improving user experience.

Potential technologies may include services provided by companies such as Google and Meta.

The specific technologies used may change as the website evolves.

Where legally required, non-essential cookies and tracking technologies will only be activated after obtaining the appropriate consent.

Golden Life may send promotional communications where permitted by applicable law.

You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism included in the communication or by contacting us.

Transactional and service-related communications may continue when necessary to fulfill a booking or request.

Golden Life retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling bookings, maintaining business records, resolving disputes, preventing fraud, complying with legal obligations, and protecting our legal interests.

Golden Life maintains reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

No method of electronic transmission or storage is completely secure, and Golden Life cannot guarantee absolute security.

Depending on where you live and which laws apply, you may have rights concerning your personal information, including rights to access personal information, request correction, request deletion, obtain information about processing, opt out of certain forms of targeted advertising or data processing, withdraw consent where processing is based on consent, object to certain processing, and request portability of certain information.

Requests will be evaluated under the laws applicable to the individual and the specific processing activity.

Golden Life’s website and services are not intentionally directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

Our website may contain links to third-party websites, platforms, or services.

Golden Life is not responsible for the privacy practices, security, or content of third-party websites.

Golden Life may update this Privacy Policy periodically.

The updated version will be published on this page with a revised “Last Updated” date.